STANDARD OPERATING PROCEDURE FOR TRAFFIC MANAGEMENT AND LOGISTICS

STANDARD OPERATING PROCEDURE FOR TRAFFIC MANAGEMENT AND LOGISTICS 

Traffic management and logistics are very important and play a crucial role in the development and progress of any organization or company to move on things in time and as per the required delivery and reviving services. there should be a proper management system to accomplish services safely and without any physical, and or assets loss. This section is so important that without its proper management, we cannot work as per our set goals and plans. so, here we will discuss this important topic. As a company's logistics in charge, it is necessary to study the following methodology for traffic and logistics management. for more health and safety documents and quality content in ready-to-use and editable format, you are encouraged to visit my health and safety blog regularly, where you will find a huge variety of editable documents such as HSE forms, checklists, method statements, JSA's, HIRA, HSE Management Plans, procedures, training, technical guidelines, standard operating procedures, ISO related documents. QHSEDOCS's only intention is to help our community towards a risk-free and secure life.

1. Purpose

To establish the requirements and standards so that the risks associated with traffic and logistics are assessed, and control measures are implemented in compliance with national and international governing body’s codes of practices, standards, and requirements (OSHA, IOSH, NEBOSH, OSHAD, etc.).

2. Scope

This instruction applies to all traffic management and logistics activities carried out in the company and workplaces.

3. Training & Competency

QA/QC Engineer:

In coordination with the HSE Officer and HR & relevant managers shall ensure the following:

Train all employees in the management of site traffic and logistics to understand the risks associated with such activities.

Training for employees/staff/technicians shall be competency-based and include: 

1. Information on the safe systems of work identified in the risk assessment
2. Appropriate control measures to be practiced by drivers & operators
3. Appropriate training on the vehicle or machinery they are asked to operate. 
4. Appropriate control measures to be adopted by pedestrians
5. Reporting procedure in the event of any unwanted incidents involving site traffic.
6. Additional retraining shall be conducted whenever a periodic inspection reveals that there are deviations from or inadequacies in the employee’s knowledge of site traffic management and logistics. 

A record containing the following information shall be maintained:

1. Name and ID number
2. ID number of the employee
3. Subject(s) of training
4. Training provider
5. Dates(s) of training
6. Person(s) providing the training

4. Responsibility

Top Management – Ensure that the procedure is complied with in all the applicable work locations & activities. Provide all the required, appropriate resources and support for ensuring the effective fulfillment of the requirements of this SOP. 

QA/QC Engineer/HSE Officer:

In coordination with relevant managers, engineers & supervisors:

1. Shall accept their roles and responsibilities/accountabilities by following the general requirements of regulating national and international bodies (OSHA, IOSH, NEBOSH, OSHAD, etc.)
2. Make sure that site traffic management is appropriately planned, organized, and supervised; 
3. Make sure that pedestrian and vehicle routes are segregated as practicable;
4. Make sure that pedestrian and vehicle routes are marked with signs and barriers;
5. Make sure that separate site entrances and exits are provided for both vehicles and pedestrians;
6. Make sure that appropriate speed limits are enforced, taking into account pedestrian movements and the risks from the operations being undertaken. 
7. Make sure that visitor vehicle movements are managed appropriately.    
8. Make sure that traffic is stopped at the site entrance and drivers are briefed by a competent person on the site traffic management arrangements
9. Make sure that all arrangements for site traffic management and logistics are regularly reviewed and updated where deemed necessary
10. Make sure that all persons involved in site traffic management and logistics are trained and competent.

Employees:

1. Employees shall follow all instructions and training they receive on-site traffic management and logistics
2. Employees shall report any activity or defect relating to site traffic management or logistics if any reasonably foreseeable to endanger their safety or the safety of another person.

5. Definitions

1. Vehicle refers to any powered truck, car, van, or another automated mechanical machinery item of the site plant that may be operated by a driver or operator. 
2. Site traffic refers to all types of vehicle traffic movements, including powered lift trucks, machinery, or plant, on-site and includes the movements of visitors’ vehicles.
3. The term “Site” refers to a project, specific area of work, or facility in which the traffic is being managed, including internal traffic movements such as powered forklift trucks. 

6. Instructions 

1.1. Planning & Assessment

1. QA/QC Engineer in coordination with the HSE Officer, HR/admin, relevant managers, engineers & supervisors shall ensure 
2. An assessment of the various risks is undertaken and systems of work that are safe for both employees and the public are established;
3. Where essentially required by more risk or a high number of traffic movements, a traffic management plan is developed where applicable and regularly updated;
4. Appropriate control measures are implemented to manage the risks associated with site traffic management and logistics;

1.2. Site Traffic Management

General Requirements:

1. All vehicle routes are to be planned to minimize the need for vehicles to reverse by introducing one-way systems wherever practicable.
2. Road construction and surface quality for traffic routes shall be appropriate for the vehicle types that will use them.
3. Attention shall be given to vehicle access route widths and the turning radius of bends or sharp edges to ensure clear access for emergency vehicles.
4. Proper lighting for roads and pedestrian walkways shall be provided essentially.
5. All vehicles including contractor and visitor vehicles shall be subject to the site rules for vehicles.
6. Arrangements shall be made to brief contractors’ and visitor’s drivers and operators on the safety requirements of the site traffic routes.
7. All types of parking areas shall be integrated away from operational requirements.
8. The design of traffic routes shall be in a manner that avoids blind spots and tight bends.
9. The Traffic routes shall be segregated properly from pedestrian routes wherever required.
10. Engineering manipulation measures will be given priority over administrative controls when making plans for traffic management systems.

Traffic Routes

1. Vehicle traffic routes shall be appropriate and wide enough for the type of vehicle using them.
2. Where -manner site visitors are unavoidable the width of the site visitors course will be extensive sufficient to permit automobiles to skip accurately without chance of collision or putting with the opposite automobile. 
3. Access for emergency vehicles such as Ambulances, police, or fire shall be maintained at all times. Where routes/roads are blocked or obstructed temporarily due to site ongoing activities, alternative arrangements shall be in place for emergency vehicle access.
4. Signage shall be provided to indicate the traffic route, direction of travel, and any specific instructions that the driver or operator needs to know; 
5. Speed limits shall be determined and appropriate signage shall be displayed at frequent intervals displaying the maximum speed limit.  
6. Where there is a public interface at the site entrance and/or exit, warning signs and traffic control measures shall be provided. This shall involve the use of traffic marshals to direct and oversee traffic arrangements and public safety
7. Signage shall be checked regularly and maintained so that it can be easily read
8. Multi-language signs shall be provided in the appropriate languages of the drivers or operators
9. Traffic control measures shall be provided at junctions, pedestrian crossing points, or other potentially dangerous areas;

Proper and Planned Arrangements shall be made to check the safe use of traffic routes including: 

• Vehicle speed;
• The direction of travel;
• Safe driving practices;
• Compliance with passing/overtaking rules;
• Adherence to safety such as warning signs and traffic signals.

Where speed bumps are used, they shall be signposted, physically marked, and designed so as not to create additional hazards for the type of vehicles using the traffic route. 

Pedestrian Routes 

1. Designated walkways and routes shall be provided for pedestrians.  
2. Pedestrian walkways shall be marked with signage and protected with balk timbers or other appropriate barriers.
3. Pedestrian routes shall be maintained in good order and kept free from obstruction.  
4. Daily checks of each walkway shall be made at the beginning of each shift.
5. Details of the arrangements for pedestrian access and safety shall be included and covered thoroughly in the site environment health and safety induction
6. Access to high-risk vehicle maneuvering areas shall be restricted with appropriate barriers and signs following the general requirements of regulating national and international bodies (OSHA, IOSH, NEBOSH, OSHAD, etc.) Barricading of Hazards;
7. Appropriate crossing points shall be provided and signposted where pedestrians have to cross vehicle traffic routes;
8. Control measures shall be implemented to prevent a pedestrians from taking shortcuts. This may also include extended tiers of barrier protection or protection teams of workers at high-chance regions; Pedestrian routes shall be illuminated where out-of-hours or night-time work is required. 

Traffic Marshals

1. Appropriately trained traffic marshals shall be provided on-site to oversee traffic control arrangements. Traffic marshals shall be easily identifiable with a high-visibility & reflecting safety vest or jacket.
2. Appropriate shelters shall be provided for traffic marshals to shade them from the sun, this will include air conditioning for the main entrance and exit posts.
3. Traffic marshals shall ensure that they are in full view of the driver at all times whilst undertaking reversing operations and shall prevent any pedestrian movement behind reversing vehicles.

Vehicle Reversing

1. Control measures shall be implemented to prevent the need for vehicle reversing movements.
2. Where it is not practicable to prevent the need for vehicles to reverse the movement
3. The need for reversing shall be minimized where reasonably practicable;
4. A full and detailed risk assessment shall be undertaken;
5. Audible alarms and flashing amber lights shall be fitted to vehicles that operate automatically when the reverse gear is selected;
6. Designated reversing areas are to be provided with appropriate signs;
7. Pedestrian access to reversing areas is to be restricted with appropriate barriers and warning signs; 
8. Vehicle drivers or operators are to be briefed on the reversing arrangements;
9. Appropriate supervision shall be provided to monitor the effective implementation of the control measures for reversing vehicles.
10. Traffic marshals shall be considered as a last resort and shall only be used in circumstances where other control measures, identified through risk assessment, are not possible.
11. Where traffic marshals are used, they shall be fully trained and competent to undertake the role 

Traffic Management Plans

A traffic Management Plan’ shall be prepared on each site where the vehicle(s) are operating. The ‘Traffic Management Plan’ shall include details on the following:

1. General site description and details of the type of traffic on site; 
2. Site-specific risk assessment for vehicles on site;
3. Site layout drawing clearly showing traffic routes, pedestrian crossing points, signage location, and pedestrian routes;
4. Estimated volumes of each vehicle traffic type and means of monitoring traffic flow rates;
5. Details of the traffic control measures at junctions and pedestrian crossing points including arrangements for the segregation of pedestrians and vehicles;
6. Location of designated site parking areas;
7. Details of the person overseeing traffic management arrangements;
8. Details of vehicle driver/operator site rules;
9. Description of the arrangements for visiting drivers;
10. List of traffic marshals operating on-site along with records of their training.
11. The traffic Management Plan shall be reviewed regularly and updated to ensure it is appropriate for the current arrangements implemented at the site.
12. Develop and keep up-to-date detailed emergency procedures to deal with vehicle incidents and vehicle fires that may arise on site. 

The following emergencies shall be viewed as foreseeable and detailed in the emergency procedures for the site:

• Vehicle Collisions;
• Vehicle Overturning;
• Vehicle Breakdown in High Volume Traffic Area;
• Pedestrians Struck by Vehicle;
• Vehicle Fire.

1.3. Logistics

Site Set-Up:

1. Before the commencement of the main works, the site is set up to meet the following requirements:
2. Establishment of the site perimeter fencing;
3. Provision of welfare facilities to meet the requirements of the anticipated workforce numbers when work commences;
4. Establishment of site offices;
5. Provision of traffic routes, pedestrian routes, delivery areas, and storage areas.

Storage Areas:

1. Appropriate storage areas shall be provided for materials that can be easily accessed and do not present a danger to employees.
2. A concrete hard-standing area shall be provided for the storage of palletized materials;
3. Palletized materials are to be stacked no more than 3 pallets high or following manufacturer recommendations;
4. Appropriate space is to be allowed around storage areas for employees to move around safely without the risk of being trapped between stacked materials and walls or barriers;
5. Storage areas are to be defined using barriers and signs;
6. Arrangements shall be made to ensure safe loading and unloading of materials to and from storage areas; 
7. Storage areas are to be maintained in good order at all times.

Material Deliveries and Collection:

1. Arrangements shall be in place to ensure controlled or organized delivery and collection of materials.
2. Delivery/collection drivers shall be subject to OSH briefing/induction with regard to traffic management. This shall encompass website format and targeted route, velocity regulations, web page visitors’ requirements, loading/unloading requirements, any particular dangers, and any extra applicable records. Appropriate dedicated vehicle parking areas for delivery/collection vehicles shall be established.  Parked automobiles will be turned off with hand brakes on. Arrangements shall be in place to ensure all delivery/collection drivers report to security upon arrival at the site; 
3. Material delivery/collections shall be made at designated storage/collection areas; 
4. Materials can be unloaded/loaded safely by mechanical means where appropriate in safety and without risk to others on site
5. Those involved in material handling are to be trained in the site delivery procedures;
6. Vehicle loads shall be checked before entry to the site to ensure that they are safe; 
7. Vehicle loads are to be checked and approved by both the supervisor/OSH representative and the driver following loading on-site before the release of the vehicle for exit from the site;
8. Implement safe loading and dispatch procedures as required according to assessed risk; 
9. Coupling/uncoupling shall be undertaken in an appropriate dedicated area. Assign responsibility for the safe coupling/uncoupling when undertaken on-site.  Vehicle operators shall be competent in coupling/uncoupling procedures.  

Journey Management Plan:

A Journey Management Plan shall be developed and implemented in off-site vehicle movements related to operational activities including collection, delivery, client meetings, etc. not including commuting journeys to and from the workplace at the beginning and end of the shift.

The Journey Management Plan shall include Some of the following leading principles:

1. A journey by road shall be necessary and business-related;
2. The journey plan shall consider the factors like selection of route, timings, location;
3. A log of the journey including the vehicle used, the driver and any passengers, the time out, destination, expected arrival, and return times shall be recorded. An appropriate log shall be maintained on the website; 
4. Driver shall inform the concerned upon arrival at destination;
5. Driver shall inform the concerned upon return and sign log as completion of the journey;
6. Should the driver be more than one hour late in submitting relevant reports (at the destination or on return) then the concerned shall take necessary steps to contact the driver and ensure his safety;
7. Driver shall inform the concerned of any unexpected delays; 
8. The workplace shall have in place appropriate response procedures for breakdowns, incidents, etc.

1.4. Inspection of Site Traffic Management and Logistics Arrangements

General Inspections:

1. Routine OSH inspections shall be carried out on-site covering the site traffic management and site logistics arrangements.
2. Inspections shall be recorded and identify areas of non-compliance against this SOP.  Where non-compliances are identified and pinpointed; a Corrective Action Plan (CAP) shall be established to deal with their timely close-out.

7. References

National and International Governing and accountable Authorities for the following documents: 

1. Roles, Responsibilities, and Self-Regulation
2. Risk Management 
3. Safety Signage and Signals 
4. Barricading of Hazards 
5. OSH Management during Construction Work
6. Traffic Management and Logistics

7. Appendix1

[XXXXX] Appendix1 Daily Vehicle Inspection Checklist

Download File