EMERGENCY MANAGEMENT AND RESCUE PLAN

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Purpose

The purpose of this Procedure is to establish, implement and maintain a system for managing emergency situations related to occupational, safety & health, including emergency preparedness and response plans and actions of [Organization Company].

Scope

This Procedure is applicable to all risk-based emergency situations identified by the HSE Officer and OSH Management Committee of the [Organization Company], which arises from the activities, carried out by the organization in compliance to the requirements of Country/State’s Emergency Management Authority.

Definitions

Responsibilities

Top Management

Top Management of the [Organization Company] shall be responsible for ensuring that adequate resources are determined and to ensure the provision of the minimum ‘emergency’ related training for all the company employees and contractors.

QA/QC Engineer

The QA/QC Engineer shall, in consultation with the heads of the Training Section of the HR Department and relevant Department Managers, be responsible for ensuring that all company employees and contractors have received the minimum basic emergency training identified in the Emergency Management Plans.

HSE Officer

The HSE Officer shall be responsible for coordinating and implementing the identified emergency training programs, including identification and engagement of suitably qualified specialists or consultants, delivery of basic emergency awareness training and drills, and updating and reviewing of the Emergency Management Plans.

ERT Leader

The Emergency Response Team Leader of [Organization Company] is responsible for the following.

• Identify the site hazards and risks that may require an ERT Response
• Identify appropriate training for the ERT members based on the risk assessment
• Provide appropriate Emergency Response equipment
• Conduct ERT training drills and record periodically.
• Actively participate in all callouts and training drills.
• Communicate the ERT procedure to all site personnel via induction or site campaigns, TBT and ensure the appropriate ERT information signage is in place.
• Update the Emergency response strategy on a biweekly basis (Biweekly OSH co-ordination meeting)
• Ensure appropriate numbers of ERT members are assigned whenever work takes place on site

ERT Members

All ERT Members are responsible for the following:

• Never put your own personal safety at risk during emergency response operations or training exercises
• Respond to all ERT callouts
• Participate in all site emergencies and training drills
• Assist fire wardens during evacuation
• Maintain all Emergency Response equipment

Fire Warden

• To assist the safety representative in fire drills
• On discovering a fire, ensure the fire alarm is sounded, and then alert the ERT to ensure the emergency services are called.
• On hearing a fire alarm, ensure that the floor is completely evacuated (including checking toilets, storerooms, or any other special areas in your zone of responsibility) and that employees and visitors proceed in an orderly manner to the assembly factor.
• Tell persons evacuating building to use the closest fire exit only if it is safe to do so, tackle the fire using the appropriate extinguisher but DO NOT take any personal risk. The evacuation of building/structure is of paramount importance.
• Only if it is safe to do so, check and ensure all windows and doors are closed to limit fire spread.
• Once outside at the assembly area, remind your costs no longer to re-input the building. Contact the status quo Emergency Team Leader to propose that all occupants have been evacuated and supply any in addition relevant facts on the repute of the hearth.
• Obey all instructions given by the establishment Emergency Team Leader.

First Aider

• Consider health and wellbeing initiatives
• Monitor sickness absence and identify trends
• Conduct back to work interviews to monitor fitness closely and carefully for work
• Provide initial health care needs and expectations of employee/workers
• Schedules, carry out and actively participate actively in health care promotion
• Participate in internal and external OSH meetings
• Retain and maintain records of occupational health illness and first aid cases
• Inspect First Aid Boxes periodically
• In case of major illness, the respective patient shall be referred to nearest Hospitals without delay for further treatment.
• Make sure adequate numbers of qualified First Aiders shall be available at site, office, and camp as per the local legislation.

Emergency Marshal

• Responsible for the safe evacuation of all staff, contractors and visitors at the time of emergency.
• Perform a roll call and tick off names to verify that all employees have been evacuated safely to assembly point.
• When the roll call is complete and any personnel are unaccounted for, the Supervisor will inform the ERT member when complete.
• Ensure all persons stay at the assembly point until the order to stand down has been given.
• Always wait for the signals from ERT leader either the situation is controlled and employees can re-access the workplace or whole site evacuation is required Procedure

General Requirement

The QA/QC Engineer of [Organization Company] shall ensure that appropriate emergency management and response plans are established and maintained in conformance to the OSH requirements of State/Country’s Municipality with regards to ‘emergency managements authorities.

Hazards & Risk Assessment

The HSE Officer of [Organization Company] shall facilitate the development and documentation of hazards & risk assessments associated to all activities, processes, and operations of the organization, in coordination with the OSH Management Committee. This shall be carried out in accordance with the methodology specified in Risk Assessment.

If there are hazards and risks, which may lead to an emergency situation, such shall be identified and prioritized depending on the level of seriousness of the emergency situation.

The emergency situations considered by [Organization Company] shall be as follows:

• Environmental Incident
• Fire Emergency Response
• Explosion Emergency
• Medical Emergency (illness cases & occupational injuries)
• Emergency at office
• Electrical Shock response
• Road Transport Emergency
• Earth Quake
• Severe Weather
• Collapse of Structure
• Event of Fall response
• Pandemic / Infection Diseases

Identification & Prioritization of Emergency Situations

The QA/QC Engineer shall, in consultation with the OSH Management Committee and HSE Officer shall identify emergency situations that may arise in all activities, processes and operations of [Organization Company].

The HSE Officer shall develop a list (or register) of emergency hazards and situations, with emergencies ranked and prioritized in order of significance, and as agreed with the OSH Management Committee.

The HSE Officer shall agree with the OSH Management Committee and QA/QC Engineer the emergency situations, which shall require the development of specific Emergency Management Plans (EMP).

Development of Emergency Management Plans (EMP)

The HSE Officer shall, with the assistance of the QA/QC Engineer shall develop an Emergency Management Plans (EMP) for all emergency situations identified as being of significant risk by the [Organization Company] OSH Management Committee.

The EMP shall include provisions for emergency preparedness and response and shall be in a form consistent with the Emergency Management Agencies of the state/country 

EMP shall, as a minimum:

• Ensure that necessary information, communication and coordination are provided to protect all employees, contractors and visitors working for or on behalf of the [Organization Company] in the event of an emergency situation.
• Address first aid and medical assistance, fire protection, and evacuation of all occupants of the workplace;
• Provide relevant information and training to all occupants of the office and site, at an appropriate interval, including regular exercises and drills of emergency procedures;
• Provide information to and communication with the emergency response services to be utilized on the nature and procedures of the Plan.

The HSE Officer and the QA/QC Engineer shall consult with all relevant employees, contractors, authorities & stakeholders when developing the content of the Emergency Management Plan.

The QA/QC Engineer shall, at a minimum, ensure that the following provisions have been made, in all the premises of the [Organization Company] in respect to common emergencies:

• Provision of Emergency Control Room;
• Fire Detection and Fire Fighting Systems;
• First Aid and Medical Services;
• Provision of emergency contact information, including the Civil Defence, Ambulance Services, Police Services, Ministry of Health, Environment Agency, Municipality and nearest hospitals.

Implementation of Emergency Management Plans 

The HSE Officer shall consult with all employees, contractors, and supervisors of [Organization Company] 

on potential emergency hazards that may affect them, and the actions required to enable effective delivery & implementation of an Emergency Management Plan.

Employees and contractors shall be briefed on their respective roles and responsibilities with respect to the Emergency Management Plan.

The Department Heads shall authorize their respective employees to participate and act to assume designated roles and responsibilities in the event of an emergency situation. The Department Heads shall ensure their employees have received adequate training in respect to identified emergencies and Emergency Management Plan.

Emergency Operations Centre (EOC)

An EOC should be assigned in head office to enhance coordination & communication during emergencies. The complexity of the EOC will depend on low and/or high-risk levels. For the conventional and typical EOC, as per Emergency Management Agencies of the state/country, shall be equipped with:

• Space & enough size to accommodate the emergency team and other concerned persons.
• Equipment and supplies
• Reference documentation

Communication, Training & Reporting

The HSE Officer, in coordination with the QA/QC Engineer and Human Resource Department, shall communicate the content of the Company Emergency Management Plan to all employees and contractors (who may be subject to the particular emergency situation) by means of trainings and periodic meetings.

The HSE Officer shall coordinate training in the procedures required for effective implementation of each of the Emergency Management Plan. Emergency management training shall be provided as per the OSH Training Program prepared by the HSE Department.

The QA/QC Engineer shall report to the Top Management and the OSH Management Committee on the progress in communicating and training for the Emergency Management Plan, and on the implementation and performance of Emergency Management Plan following any emergencies.

Emergency Response Team

The Emergency Response Team role is to manage any emergency situation which may arise on site. The ERT will help to minimize any human suffering and economic losses that can result from emergencies. Primarily the ERT will manage the following types of emergencies:

• Fire Emergency
• Explosion Emergency
• Medical Emergency (illness cases & occupational injuries)
• Emergency at office
• Earth Quake
• Severe Weather

Person(s)Discovering an Occurrence

• Contact a member of ERT, using Emergency duty phone/ cell
• provide apparent and concise information on the nature and location of the emergency and other relevant and complete details.
• Attempt to deal with the emergency (e.g. first aid/ fire) only if it is safe to do so and you are competent to do so and after contacting the ERT.
• Report to assembly point for a roll call if a site evacuation is decided upon.

ERT Response

• ERT Leader is summoned by telephone
• ERT member responds to call and confirms details from caller
• ERT Leader alerts other ERT members to the scene
• ERT Leader or other ERT member carries out an assessment and takes appropriate action
• ERT Leader calls ambulance if necessary
• The ERT Leader may also decide to call external emergency services such as fire brigade or civil defence and Police
• ERT Leader instructs members to bring appropriate equipment i.e., first aid bag, rescue equipment, chemical spill kits etc.
• ERT Leader arranges crowd control /security/access egress issues
• ERT Leader announces end of emergency and informs ERT Leader and senior management of the emergency

ERT Assembly Point Coordinators

• Carry out a roll call and verify names.
• When the roll call is complete and any personnel are unaccounted for, the Supervisor will inform the ERT member when complete.
• Ensure all persons stay at the assembly point until the order to stand down has been given.

Persons without specific duties in an Emergency

• Make their job safe
• Proceed to the Evacuation point for roll call in an orderly manner.
• Always remain calmly at the assembly point until the order to stand down has been given.
• Do not leave the master point until unless the clear signal sounded or verbally instructed by ERT Leader.

Occurrence Reporting

• Immediately informed the foreman and ERT Leader
• Foreman shall inform the Project Engineer and HSE Officer
• HSE Engineer shall inform the Senior Management and after intimation will intimate to Legal and Regulatory Authorities, in case of major emergencies e.g., Civil Defence, Police and Municipality.

Notification of Public Relations

• Staff shall not talk to the media following any incident on site.
• The Senior Management shall manage any media arrangements in conjunction with the employer and Legal and Regulatory Requirements.

Emergency Contact Numbers

State/Country’s Authorities

1. Police
2. Ambulance
3. Fire
4. Emergency and Disaster Management Operations Center
5. Poison and Drug Information Center
6. Water and Electricity
7. Environment Agency
8. Ministry of Labor

Emergency Response Plan

Emergency Response plan for identified emergency scenarios are as follows:

A. Environmental Incident such as Spill leakage Response (Hazardous Material)

The Site operation requires a limited number of materials, which have potential to cause significant harm to personnel or the work environment if spilled. Only fuel (diesel), motor oil and other fluids used in operating machinery will be on site.

Site waste that will be accepted at the site, will contain limited amount of moisture and should not present a problem. In the event of a spill or leak of fuel from diesel storage tank or vehicles fluids, clean-up efforts will be initiated  Clean-up will consist of using a front-end loader to collect most solids, shovels and buckets will be used to collect the remnants and any minimal amounts of moisture will be collected with absorbent material

• Oil drips or leaks from the vehicles can cause work environmental incident.
• Oil leakages or spills in the site are the sources of work Environmental Incidents.
• Members of the ERT are trained to manage chemical spill clean-up.
• Arrangements for marking and isolating drainage systems if appropriate
• Person discovering the spill must call the ERT on duty phone
• The immediate area must be controlled if it is safe to do so. 
• The ERT will organize the appropriate equipment.
• Only minor spills will be dealt with by the ERT with the use of the absorbent material available.
• All substance spill of any description must be reported to the ERT immediately and subsequently to the OSH department.
• Chemical Spill kits will be stored in site.
• The HSE Officer will be responsible for checking the contents of spill kit equipment on a weekly basis
• All contaminated spill kits will be disposed of in the Hazardous container
• All site and equipment on site require drip trays
• HSE Department is responsible for investigating and recording any environmental incidents

B. Fire Emergency Response

Fire Emergency can be classified into two scenarios:

1. Minor Situation: 

Small and restricted controlled fire

• First person who witness a fire will assess the situation.
• If the volume is small and can be contained, then extinguish the fire by using appropriate fire extinguisher, if you are trained and confident.
• If you are not trained or don’t know how to extinguish the fire, then call for emergency team leader or nearest fire marshal to assess the situation.
• ERT leader will take necessary steps to have the area cleaned or repaired and extinguish the fire if still in progress. ERT leader will also inform the senior management of the situation. ERT leader will also ensure that the used fire extinguisher is replaced as soon as possible.
• In case the fire can’t be contained and/ or extinguished, the situation will be called out as major fire.

2. Major Situation: 

Large and uncontrolled fire

• First person who witness a fire will assess the situation.
• f the volume of fire is severe or uncontrollable that the fire/ situation can’t be handled, he shall inform to ERT Leader or nearest Fire Marshal or supervisor or shout for fire.
• ERT Leader will assess the situation and alert his ERT members. If the situation is uncontrollable, ERT leader shall declare the evacuation from offices and workplaces.
• All employees must exit the workplaces by the closest exit immediately and approach to nearest Master points i.e., Parking Area and Main Site Gate.
• The ERT shall also inform the senior management about the situation and make contact to Civil defence, police and ambulatory service (if required) for assistance.
• Site Safety officer will do the roll call to verify that all employees have been evacuated safely to assembly point.
• Master point coordinator/ Site Safety shall inform the ERT Leader for the counted heads.
• If any person is missing or injured at any master point, then the master point coordinator will immediately inform to ERT Leader so that ERT Leader shall send in a team in search of missing person or first aider for injuries person.
• ERT leader shall wait for the arrival of the emergency services and direct them to appropriate location. Emergency services upon approaching in the site shall take over the charge of the situation whereas
• ERT leader shall coordinate with them for any further info and help/assistance if required.
• Emergency marshals will wait for supervise the employees at the meeting point while waiting for the directions from the Leader.
• The ERT Leader shall inform the emergency marshals either the situation is controlled, and employees can re-access the workplace or whole site evacuation is required by sending employees return home.
• After the emergency ERT leader and safety representative shall conduct the investigation of the incident to identify the root cause and further corrective & preventive actions will be taken to prevent reoccurrence.

C. Explosion Response (explosion of gas cylinders or pressure vessels)

1. Minor Situation: 

Small and Restricted Explosion

• The first employee(s) to witness or hear the explosion will assess the situation whether explosion is small and localized with no resulting fire and contact the ERT Leader to inform him about the details such as Name, Place of Explosion, and current situation etc.
• The Leader will assess the area and evaluate for any possible damage to equipment or minor, major injury/fatality.
• If there is no or small resulting fire, ERT Leader shall ensure that area is cleaned, and necessary repairs are done.
• The leader shall then inform to senior management and declare the clear signal with no evacuation and the first aid shall be provided for any injured person.
• The incident shall be investigated to find the root cause and prevent reoccurrence.

2. Major Situation: 

Large explosion causing fire, damage to property and serious injuries or fatality(s)

• Refer to Emergency response for Major Fire Situation directives for evacuation and medical emergency response directives.

D. Medical Emergency (Minor, Major or Serious Injury)

1. Minor Injury:

• Any employee(s) receive injury at the workplace shall report to supervisor immediately or contact safety Representative or first aider to acquire treatment.
• First Aider shall inform the safety Representative and ERT Leader who in terms inform the QA/QC Engineer, site manager and senior management.
• Safety Representative shall investigate the root cause of the injury to define the corrective and preventive actions.
• First aider shall provide the treatment to injured employee(s) at site and recommend for medical check-up from certified medical practitioner if deemed necessary.

2. Major Injury:

• Any employee(s) receive serious or major injury/ fatality, ERT leader and first aider shall be contacted immediately.
• ERT Leader shall inform the Safety Representative and senior management with immediate effect and evacuate the employees in the affected area to assembly point.
• ERT Leader will take over the charge of the area and instruct his ERT members to isolate the area and preserve the incident scene.
• ERT Leader will inform the relevant legal and regulatory services such as ambulatory services, police, and Sector Regulatory Authority etc. about the incident.
• First aider shall wait for the arrival of medical services and keep the injured employee in recovery position.
• ERT shall access the situation to transfer the employee(s) to nearest hospital ASAP thru standby emergency vehicle at site.
• Emergency marshals will wait for supervise the employees at the meeting point while waiting for the directions from the Leader.
• The ERT Leader shall inform the emergency marshals either the situation is controlled, and employees can re-access the workplace or whole site evacuation is required by sending employees back to home.

E. Emergency evacuation at office or site

• In the event of an emergency necessitating the evacuation of the office or any portion thereof, the in charge will immediately make repeated announcements over the public address system That an emergency exists and that each one employees inside the danger place will evacuate the constructing in an orderly way.
• When orders are given to evacuate, all the personnel of Task Force will render assistance to those persons evacuating the building and shall begin an immediate check of each Room or office to make certain that everybody has left the constructing.
• After being assured that a building or area has been completely evacuated, task force member shall report these results to the Project Engineer.
• If an evacuation occurs at night, the supervisors on duty will perform these assignments and at the first opportunity notify the Project Engineer.
• Emergency telephone numbers of the Fire Department, Rescue, hospitals and responsible persons of the management and task force etc. are posted in the Dispatch Office and other operating areas. It is essential that the perfect emergency company be called right away. If an emergency takes place all through workplace hours, the HSE manager will make the emergency cellphone name. When an emergency exists after workplace hours, the supervisor/ watchman in charge will make the decision.
• An emergency gets away course chart can be published inside the place of business.
• Major administrative center fire risks and manage could be referred to with community Fire Department authorities.
• This information along with the procedure will be discussed with all personnel in a safety meeting.
• Emergency escape procedures will be verbally discussed with all personnel and all new personnel prior to assignment.
• The emergency evacuation plan will be revised when there are any physical changes to the facility or changes in evacuation assistance personnel.

F. Electric shock response

Electrocution can originate from several sources, including contact with overhead power lines, downed electrical wires, defective appliances, or lightning. Victims of electric shock may exhibit the following symptoms:

• Muscle spasms
• Seizures
• Interrupted breathing
• Irregular heartbeats or cardiac arrest
• Third degree burns
• Unconsciousness
• The longer that a victim is in contact with an electrical current, the less likely are the chances of survival.
• As a result, rescue operations or first aid must be initiated quickly. However, it is extremely important that certain precautions are taken before attempting to rescue or offer aid to an electrocution victim; otherwise, the rescuer himself may become electrocuted.
• Contact with high-voltage electricity such as that carried by power lines is usually instantaneously fatal. DO NOT attempt to remove a victim from a high voltage wire and stay at least 20 feet away since the electricity can arc through the air. Instead, immediately contact local emergency services.
• Victims of less intense electric shocks, however, can recover if rescue operations and first aid are initiated quickly. The steps below should be followed in attempting to aid a victim of electrocution:
• NEVER touch a victim until the power is off.
• First, shut off the current at the fuse box or unplug the electrical equipment/appliance in use. Simply turning off the equipment is inadequate.
• If it is not possible to shut off the power, stand on a dry insulated surface (for example, a rubber mat, a stack of newspapers, a board, or pile of clothes) and use a Non-Metal object such as wood or rubber to separate the victim from the wires.
• Take caution to avoid contact with anything damp or wet. Make sure your hands and feet are dry.
• Note: Victims of lightning strikes can be assisted immediately since the lightning current passes through the body and disappears. Rescuers do not need to worry about sustaining a shock from the victim.
• Once a victim has been separated from the source of the shock, immediately check for breathing and a pulse. If the victim is not breathing–and if trained in the technique-begin mouth-to-mouth resuscitation. If the victim has no pulse, begin CPR.  Cover the victim with a blanket.  In any event, get emergency medical attention as soon as possible.
• If the victim has sustained burns due to electrical shock, cover the burns with dry, sterile dressing. Do not cool the burns or apply grease or oil to them.
• Throughout the rescue and first-aid process, guests and associates should be kept well away from the victim and the source of the electrical shock

G. Road/ Transport Emergency Procedures

Irrespective of the location of the road traffic accident, the company employees or drivers must comply with the following rules and regulations:

• Inform to police and company HSE Officer
• Don’t move vehicle from the scene of accident until a clearance is obtained from the police traffic department.
• HSE Officer will report the incident internal if minor whereas if accident is major then
• RA is also to be informed by completing and submitting Form 000, Incident Report Form.
• Investigate the incident for corrective and preventive actions to be implemented.

H. Earthquake

Following steps to be taken: if inside the area:

• Drop under the tables and desks and hold onto them and keep the entire body underneath.
• Keep your back to the windows.
• You may also hide under doorways.

If outside the area:

• Stay away from the areas
• Walls
• Poles and power lines
• Any object that may fall

I. Severe Weather

In-case of heavy rain, dust storm, etc. no one will leave the office until the weather condition becomes favorable.
PRO will update ERT Leader about latest weather forecast by coordinating with the local weather department.

J. Collapse of structure

Once the Emergency response team is established at a collapsed structure, the ERT Leader maintains accountability for all response personnel at the scene. An HSE Engineer may also be mobilized and report directly to the ERT Leader. The HSE Engineer is responsible for monitoring and assessing the safety aspects of the responders during the collapsed structure event. That may include:

• Evacuate the site as per emergency evacuation procedure
• Overseeing all safety and health aspects of response personnel
• Assessing structural instabilities of the remains
• Assuring that optimal safety and injury prevention is practiced
• Investigating and documenting all response team injuries and illnesses
• Preparing and maintaining entry permits
• Ensuring that appropriate personal protective equipment (PPE) is used
• Developing and implementing daily health and safety plans which address (1) sanitation, (2) hygiene, (3) PPE, (4) Decontamination, (5) work/rest cycles, (6) acute medical care, etc.
• Interviewing off-going shifts to assess developing hazards
• Assessing risk for the identified hazards; and k)  

K. Event of fall response

• At the event of fall rescue must come rapidly to minimize the dangers of suspension trauma. The circumstances together with the lanyard attachment point will determine the possibility of self-rescue. In situations where self-rescue is not possible, ERT Leader must supervise the employees at all times. Regardless of whether an employee can self- rescue or must rely on others, time is of the essence because an employee may lose consciousness in only a few minutes.
• For conscious rescues it is recommended (where possible) that the suspended person keep their legs moving to keep the blood pumping and reduce the risk of venous pooling.
• At the event of Fall ERT Leader shall make sure for the following.
• Protecting others by Move non-essential person at the assembly point
• Make sure that the area is barricaded
• Begin assessing the scene immediately after the suspended person has been treated and moved from the area
• Preserve wreckage.
• Report the incident immediately to the proper channels.
• Obtain approval to photograph the scene
• Rescue procedure 

l. Pandemic / infection diseases

• It is important that emergency response team meets regularly during a pandemic to accurately assess, manage, and communicate possible risks. Early action to slow the spread of Pandemic / infection will help keep workers healthy, reduce absenteeism, maintain productivity, and limit the negative impact of Pandemic / infection diseases.
• At the time of pandemic / infection diseases ERT leader shall ensure for the implementation of the following.
• Stay informed about the local flu situation. Get for up-to-date information about local flu activity from public health officials. Be aware of temporary dismissals in your area because these may affect your workers.
• Emergency Response team meeting should conduct to discuss plans for starting non pharmaceutical interventions (NPIs) actions, such as increasing space between people or decreasing the frequency of contact among people. Again, work closely with your local public health department when starting NPIs reserved for flu pandemics. Discuss how these actions will impact your workplace
• Track worker absenteeism related to flu symptoms.
• Share information about how your workplace is responding to the pandemic.
• Work closely with local public health officials and healthcare partners to conduct health risk assessments at your workplace, if warranted by the severity of the pandemic.

Reference

• Provide flu-prevention supplies and distribute health messages and materials to workers
• Address the concerns of workers who are at high risk for flu complications.
• Provide information that explains why and when on-site operations and services may be reduced temporarily
• Implement flexible attendance and sick-leave policies (if possible)
• Increase space to at least 3 feet and limit face to face contact between workers in the workplace
• Postpone or cancel large meetings or events.
• Separate those who become sick at your workplace from those who are well.

EMERGENCY MANAGEMENT AND RESCUE PLAN

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EMERGENCY MANAGEMENT AND RESCUE PLAN